Mastering IELTS Speaking: How to Describe a Problem-Solving Expert

As an IELTS Speaking examiner, I’ve encountered numerous candidates tackling the topic “Describe a person who is very good at solving problems.” This subject has been a recurring theme in IELTS Speaking tests and is …

Problem-solving expert illustration

As an IELTS Speaking examiner, I’ve encountered numerous candidates tackling the topic “Describe a person who is very good at solving problems.” This subject has been a recurring theme in IELTS Speaking tests and is likely to remain relevant in future examinations. Let’s explore how to excel in this task, providing you with the tools to achieve a high band score.

Problem-solving expert illustrationProblem-solving expert illustration

Part 1: Introduction and Interview

In this section, the examiner may ask you some general questions about problem-solving. Here are a few examples:

  1. Do you consider yourself good at solving problems?
  2. How do you usually approach a problem?
  3. What types of problems do you find most challenging?

Let’s look at a sample answer for the first question:

Sample Answer (Band 8-9):
“I’d say I’m fairly adept at problem-solving. I tend to approach challenges systematically, breaking them down into smaller, more manageable parts. This method has served me well in both my personal and professional life, allowing me to tackle complex issues with a clear head and a structured approach.”

Part 2: Long Turn (Cue Card)

Now, let’s focus on the main topic. Here’s a possible cue card you might encounter:

Describe a person who is very good at solving problems

You should say:

  • Who this person is
  • What kind of problems they solve
  • How they solve problems
  • And explain why you think they are good at solving problems

Sample Answer (Band 8-9):

“I’d like to talk about my former manager, Sarah, who is exceptionally skilled at problem-solving. Sarah works as a project manager in a multinational tech company, where she routinely faces complex challenges related to software development, team dynamics, and client relations.

What sets Sarah apart is her remarkable ability to approach problems from multiple angles. She has this uncanny knack for breaking down complex issues into smaller, more manageable components. For instance, when our team was struggling with a particularly intricate software bug, Sarah didn’t just focus on the technical aspects. She considered the broader context, including team communication, client expectations, and project timelines.

Her problem-solving process is methodical yet creative. She always starts by gathering comprehensive information from all stakeholders. Then, she uses various techniques like mind mapping and root cause analysis to visualize the problem and its potential solutions. What I find most impressive is her ability to think outside the box. She often comes up with innovative solutions that others might overlook.

I believe Sarah excels at problem-solving for several reasons. Firstly, her extensive experience in the industry has given her a wealth of knowledge to draw from. Secondly, she has a naturally calm demeanor, which helps her think clearly even under pressure. Lastly, Sarah is an excellent communicator, able to articulate complex ideas simply and bring people together to implement solutions effectively.

Working with Sarah has been incredibly enlightening. Her approach to problem-solving has not only resolved numerous project issues but has also inspired our entire team to develop our own problem-solving skills.”

Examiner’s Follow-up Questions:

  1. How has Sarah’s problem-solving ability influenced your own approach to challenges?
  2. Can you give an example of a specific problem Sarah solved that particularly impressed you?

Sample Answer for Question 1 (Band 8-9):
“Sarah’s influence on my problem-solving approach has been profound and transformative. I’ve learned to adopt a more holistic perspective when facing challenges, considering not just the immediate issue but also its broader implications. Her method of breaking down complex problems into manageable parts has become an integral part of my own strategy. Moreover, I’ve started to place greater emphasis on collaborative problem-solving, recognizing the value of diverse perspectives in finding innovative solutions.”

Part 3: Two-way Discussion

In this section, the examiner will ask more abstract questions related to problem-solving. Here are some examples:

  1. How important do you think problem-solving skills are in today’s workplace?
  2. Do you believe problem-solving skills can be taught, or are they innate?
  3. In what ways has technology changed how we solve problems?

Let’s look at a sample answer for the first question:

Sample Answer (Band 8-9):
“I believe problem-solving skills are absolutely crucial in today’s rapidly evolving workplace. In an era characterized by technological advancements and global interconnectedness, employees at all levels are confronted with increasingly complex challenges. The ability to analyze situations critically, think creatively, and devise effective solutions is no longer just desirable – it’s essential.

Moreover, problem-solving skills enhance adaptability, a trait that’s becoming increasingly valuable as industries undergo rapid transformations. Companies that foster a culture of innovative problem-solving are often more resilient and better positioned to navigate market uncertainties.

That said, it’s important to recognize that problem-solving in the modern workplace often requires a collaborative approach. While individual problem-solving skills are important, the ability to work effectively in teams, leverage diverse perspectives, and arrive at collective solutions is equally critical. This reflects the interconnected nature of many contemporary business challenges, which often span multiple departments or disciplines.

In essence, I’d argue that strong problem-solving skills are not just important, but fundamental to professional success and organizational growth in today’s dynamic business landscape.”

Key Vocabulary and Phrases for High Scores

To elevate your speaking performance, incorporate these sophisticated terms and phrases:

  1. Adept /əˈdept/ (adjective): Very skilled or proficient at something.
    Example: She’s adept at navigating complex social situations.

  2. Tackle /ˈtæk.əl/ (verb): To make determined efforts to deal with a problem.
    Example: We need to tackle this issue head-on.

  3. Uncanny knack /ʌnˈkæn.i næk/ (noun phrase): An unusual ability to do something easily and well.
    Example: He has an uncanny knack for simplifying complex concepts.

  4. Think outside the box (idiom): To think creatively, unconventionally, or from a new perspective.
    Example: To solve this, we need to think outside the box.

  5. Methodical /məˈθɒd.ɪ.kəl/ (adjective): Done in a careful, systematic way.
    Example: His methodical approach ensures no detail is overlooked.

Examiner’s Advice

To excel in the IELTS Speaking test, particularly when describing a problem-solving expert:

  1. Practice extensively: Regularly discuss problem-solving scenarios to build fluency and confidence.

  2. Expand your vocabulary: Incorporate sophisticated terms related to problem-solving and critical thinking.

  3. Structure your answers: Use clear organization in your responses, especially in Part 2.

  4. Provide specific examples: Concrete instances add credibility and depth to your answers.

  5. Engage with the examiner: Show enthusiasm and maintain eye contact during the conversation.

Remember, the key to success lies in presenting your ideas coherently while showcasing your language skills. With diligent practice and the right approach, you can significantly enhance your performance in the IELTS Speaking test.

For more insights on IELTS Speaking topics, you might find these resources helpful:

By following these guidelines and consistently practicing, you’ll be well-prepared to tackle the “Describe a person who is very good at solving problems” topic and other similar challenges in your IELTS Speaking test.

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