The topic of describing an online service you use regularly is a common one in IELTS Speaking tests. It has appeared frequently in past exams and is likely to continue being a popular subject in future tests. This topic allows examiners to assess your ability to discuss everyday technology use, express preferences, and describe habits and routines.

Part 1: Introduction and Interview

In Part 1, the examiner may ask you several questions about online services. Here are some potential questions and a sample answer for one:

1. What online services do you use most often?
2. How has the internet changed the way people use services?
3. Do you prefer online or in-person services? Why?

Sample answer for question 1 (Band 7-8):

“I frequently use several online services, but the one I rely on most is probably Netflix. I’m an avid fan of streaming platforms, and Netflix offers a wide variety of content that suits my tastes. I use it almost daily to unwind after work or to binge-watch series during weekends. It’s incredibly convenient and has revolutionized the way I consume entertainment.”

Netflix interface on various devices

Part 2: Long Turn

Here’s a sample cue card related to the topic:

Describe An Online Service You Use Regularly.
You should say:

• What the service is
• How often you use it
• Why you use it
• And explain how it has impacted your life

Sample answer (Band 8-9):

“I’d like to talk about an online service that has become an integral part of my daily routine – Spotify, the music streaming platform. I’m a die-hard music enthusiast, and Spotify has completely transformed the way I discover and enjoy music.

I use Spotify religiously, typically for several hours each day. Whether I’m commuting, working out, or just relaxing at home, it’s my go-to app for audio entertainment. The service offers an extensive library of songs, podcasts, and playlists that cater to every mood and occasion.

The primary reason I use Spotify is its unparalleled convenience and personalized recommendations. The app’s algorithms are remarkably adept at understanding my musical preferences and suggesting new artists or tracks that align with my taste. This feature has broadened my musical horizons tremendously, introducing me to genres and artists I might never have discovered otherwise.

Spotify has had a profound impact on my life in several ways. Firstly, it has made music much more accessible and affordable. Instead of purchasing individual albums or songs, I now have access to millions of tracks for a reasonable monthly fee. Secondly, it has enhanced my productivity – I often use focused playlists to help me concentrate while working or studying. Lastly, it has become a social tool, allowing me to share playlists with friends and discover what they’re listening to.

In conclusion, Spotify has not only changed how I consume music but has also enriched my daily experiences and fostered connections through shared musical interests. It’s a service that I’ve come to rely on and appreciate deeply.”

Spotify interface showing personalized playlists

Possible follow-up questions:

1. How do you think online music streaming services have changed the music industry?
2. Are there any drawbacks to relying heavily on online services like Spotify?

Sample answer for question 1 (Band 8-9):

“Online music streaming services have revolutionized the music industry in numerous ways. They’ve drastically altered the revenue model for artists and record labels, shifting from a focus on album sales to streaming royalties. This change has democratized the industry, allowing independent artists to reach global audiences without the need for major label backing. However, it has also sparked debates about fair compensation for musicians.

Moreover, these platforms have transformed consumer behavior. Listeners now have instant access to vast libraries of music, leading to more diverse listening habits and the rise of playlist culture. This shift has influenced how music is created and marketed, with artists often tailoring their work to suit playlist formats and algorithms.

Lastly, streaming services have generated unprecedented amounts of data on listening habits, enabling more targeted marketing and providing valuable insights for artists and industry professionals. While this data-driven approach has its benefits, it also raises concerns about the potential homogenization of music and the pressure on artists to cater to algorithmic preferences.”

Part 3: Two-way Discussion

Examiner: How do you think online services will evolve in the future?

Sample answer (Band 7-8):

“I believe online services will continue to become more integrated and personalized in the future. We’re likely to see increased use of artificial intelligence to tailor services to individual preferences and needs. For example, streaming platforms might use AI to create custom content based on a user’s viewing or listening history.

Another trend I anticipate is the convergence of different types of services. We might see more all-in-one platforms that combine various functions like entertainment, shopping, and social networking. This could make our online experiences more seamless but also raise concerns about data privacy and market monopolies.

Lastly, I think there will be a greater emphasis on accessibility and inclusivity in online services. This could involve improved features for users with disabilities or the development of services that cater to underserved communities.”

Futuristic interface of AI-powered online services

Key Vocabulary and Phrases for High Scores

1. Integral (adjective) /ɪnˈteɡrəl/ – essential or fundamental
   Example: “Spotify has become an integral part of my daily routine.”

2. Unparalleled (adjective) /ʌnˈpærəleld/ – having no equal; better or greater than any other
   Example: “The service offers unparalleled convenience.”

3. Broaden one’s horizons (idiom) – to expand or widen one’s range of experiences, interests, or knowledge
   Example: “This feature has broadened my musical horizons tremendously.”

4. Profound impact (noun phrase) – a very significant or deep effect
   Example: “Spotify has had a profound impact on my life in several ways.”

5. Foster (verb) /ˈfɒstə(r)/ – to encourage the development of something
   Example: “It has fostered connections through shared musical interests.”

6. Revolutionize (verb) /ˌrevəˈluːʃənaɪz/ – to change something radically or fundamentally
   Example: “Online music streaming services have revolutionized the music industry.”

Examiner’s Advice: To achieve a high score in the IELTS Speaking test, practice using these advanced vocabulary items and phrases in context. Focus on delivering your responses fluently and coherently, providing relevant examples and explanations. Remember to express your ideas clearly and expand on your answers when appropriate.