The topic of banking and financial services frequently appears in IELTS Writing Task 2, particularly in essays discussing personal finance management and economic responsibility. A comprehensive analysis of past IELTS exams shows this theme emerging in various forms, from discussing digital banking to evaluating traditional banking services. Let’s examine a common question type that has appeared multiple times in recent years.
Analysis of Task 2 Question
Some people believe that banks should only provide online services and close their physical branches to reduce costs and protect the environment. To what extent do you agree or disagree with this statement?
Question Breakdown
This is an agree/disagree essay that requires candidates to evaluate the proposition of banks becoming exclusively online entities. When choosing the best bank for savings, this modern dilemma becomes increasingly relevant.
Modern online banking services showing digital transactions
Band 8.5 Sample Essay
While digital transformation has revolutionized banking services, I disagree with the notion that banks should operate exclusively online. This essay will explain why maintaining physical branches remains crucial despite the advantages of digital banking.
The primary argument for online-only banking centers on cost efficiency and environmental impact. Digital transactions eliminate paper waste and reduce the carbon footprint associated with maintaining physical infrastructure. Moreover, choosing the right savings account interest can often be done more effectively through online comparison tools.
However, physical branches serve essential functions that cannot be fully replicated online. Firstly, they provide vital services for elderly or technologically challenged individuals who struggle with digital platforms. Additionally, complex financial transactions, such as choosing the best retirement plan, often require face-to-face consultation with financial advisors.
Furthermore, physical branches offer secure facilities for handling large cash transactions and storing valuable items in safety deposit boxes. They also serve as trusted spaces for resolving disputes and addressing sophisticated banking needs that cannot be efficiently handled through digital channels.
In conclusion, while online banking offers numerous benefits, completely eliminating physical branches would disadvantage significant portions of society. The optimal approach is maintaining a hybrid system that combines digital convenience with traditional banking services.
Band 8.5 Score Explanation
- Task Response: Clear position with fully developed ideas
- Coherence and Cohesion: Logical organization with effective paragraphing
- Lexical Resource: Sophisticated vocabulary with natural usage
- Grammatical Range: Complex structures used accurately
Traditional bank branch showing customer service interaction
Band 6.5 Sample Essay
In my opinion, I don’t agree that banks should only provide online services. I will explain my reasons in this essay.
First, many people still need physical banks. Old people and some poor people don’t know how to use computers or smartphones well. They need to go to real banks to get help with their money. When strategies for saving for major life events are concerned, personal guidance becomes crucial.
Second, some banking things are hard to do online. If someone wants to deposit a lot of cash or get important documents, they need to visit a real bank. Also, when people have problems with their accounts, talking to a real person is better than chatting online.
However, online banking is good too. It helps save time and is better for the environment because it uses less paper. People can check their money anytime and anywhere. Banks can how to maximize savings through interest more effectively through digital platforms.
In conclusion, I think banks should keep both online and physical services. This way, they can help all types of customers.
Band 6.5 Score Explanation
- Task Response: Clear position but could be more developed
- Coherence and Cohesion: Basic organizational structure
- Lexical Resource: Adequate vocabulary with some repetition
- Grammatical Range: Mix of simple and complex structures
Key Vocabulary
- Digital transformation (n) /ˈdɪdʒɪtəl trænsˌfɔːˈmeɪʃən/ – The integration of digital technology into business processes
- Carbon footprint (n) /ˈkɑːbən ˈfʊtprɪnt/ – The amount of carbon dioxide released into the atmosphere
- Infrastructure (n) /ˈɪnfrəˌstrʌktʃər/ – Basic physical systems of a business or nation
- Hybrid system (n) /ˈhaɪbrɪd ˈsɪstəm/ – A system combining two different approaches
- Sophisticated (adj) /səˈfɪstɪkeɪtɪd/ – Complex or refined
In conclusion, this topic remains relevant for future IELTS tests. Practice writing responses to similar questions about digital banking, financial inclusion, and environmental responsibility. Share your practice essays in the comments section for feedback and improvement suggestions.
