Successfully describing how you solved a difficult problem is a common topic in IELTS Speaking tests. This article will guide you through answering such questions effectively to achieve your target band score.
Part 1: Introduction and Interview Questions
Common questions about problem-solving that examiners frequently ask include:
- Do you enjoy solving problems?
- What kind of problems do you usually face in daily life?
- How do you usually handle difficult situations?
Similar to describe a time you faced an unexpected situation, these questions require clear and structured responses.
Sample Answer (Band 8-9):
“I actually find problem-solving quite stimulating. When faced with challenges, I tend to approach them systematically by first analyzing the situation, then breaking down complex issues into manageable parts. In daily life, I mostly encounter technical issues with devices or interpersonal conflicts, which I tackle through logical thinking and open communication.”
Part 2: Cue Card
Describe a time when you successfully solved a difficult problem
You should say:
- What the problem was
- How you solved it
- What the result was
- And explain why you consider it a successful solution
Sample Answer (Band 8-9):
“I’d like to talk about when I successfully resolved a significant technical issue at my workplace. As describe a difficult problem you solved at work, this experience really tested my capabilities.
The problem arose when our company’s main database server unexpectedly crashed during peak business hours, affecting hundreds of users. As the lead IT specialist, I had to act quickly and efficiently.
First, I systematically diagnosed the issue by checking server logs and system metrics. I discovered that a recent software update had created conflicts with our existing systems. Instead of panicking, I methodically implemented a three-step solution:
- I immediately initiated our backup system to restore essential services
- I carefully identified and isolated the problematic code
- I collaborated with our software team to develop and test a patch
The result was remarkable – we managed to restore all services within two hours, significantly faster than the estimated four-hour recovery time. More importantly, we implemented preventive measures to avoid similar issues in the future.
This solution was particularly successful because it not only resolved the immediate crisis but also enhanced our system’s resilience. It demonstrated how describe a skill you are currently trying to improve can lead to better problem-solving abilities.”
Part 3: Discussion Questions
Q1: How do you think problem-solving skills can be developed?
Sample Answer (Band 8-9):
“I strongly believe that problem-solving skills can be systematically developed through various approaches. Firstly, engaging in activities that challenge our cognitive abilities, such as puzzles or strategy games, helps sharpen our analytical thinking. Additionally, studying how others, particularly describe a person who is good at resolving conflicts, handle complex situations can provide valuable insights.”
Key Vocabulary and Phrases
- Methodically/Systematically: (adv) /mɪˈθɒdɪkli/ – in a careful and organized manner
- Implementation: (n) /ˌɪmplɪmenˈteɪʃən/ – the process of putting a plan into action
- Resilience: (n) /rɪˈzɪliəns/ – the ability to recover quickly from difficulties
- Critical thinking: (n) /ˈkrɪtɪkəl ˈθɪŋkɪŋ/ – objective analysis and evaluation
- Root cause: (n) /ruːt kɔːz/ – the fundamental reason for an occurrence
Visual representation of key problem-solving strategies and vocabulary
Remember to practice these responses while maintaining natural speech patterns and incorporating personal experiences to make your answers more authentic and engaging.
