How to Answer “Describe a problem you have faced and how you solved it” in IELTS Speaking

The IELTS Speaking test is designed to assess your ability to communicate effectively in English. One common question type you might encounter is “Describe a problem you have faced and how you solved it.” This …

The IELTS Speaking test is designed to assess your ability to communicate effectively in English. One common question type you might encounter is “Describe a problem you have faced and how you solved it.” This question aims to evaluate your narrative skills, vocabulary range related to problem-solving, and ability to structure a coherent and engaging response.

Understanding the Task

This question falls under Part 2 of the IELTS Speaking test, where you’ll be given a cue card with specific points to cover. Understanding the task’s requirements is crucial for a successful response.

Here’s a breakdown:

  • Describe a problem: This is the core of your response. Clearly explain the situation, providing context and details.
  • You have faced: The problem should be something you’ve personally experienced. This adds authenticity to your narrative.
  • How you solved it: Focus on the steps you took to address the problem. Highlight your thought process and actions.

Structuring Your Response

A structured response ensures clarity and helps the examiner follow your narrative. Here’s a suggested structure:

  • Introduction: Briefly introduce the problem you’re going to discuss.
  • Body Paragraph 1: Describe the problem in detail, explaining the context, people involved, and its impact.
  • Body Paragraph 2: Outline the steps you took to solve the problem. Highlight any challenges you faced and how you overcame them.
  • Conclusion: Briefly summarize the outcome and what you learned from the experience.

Sample Response with Analysis

Let’s look at a sample response to illustrate these points:

Describe a time you faced a problem using a computer.

You should say:

  • What the problem was
  • How you solved it
  • How you felt about it
  • And explain if you asked for help from anyone.

Response:

“I remember once I was working on a crucial presentation for my university course. The deadline was fast approaching, and as I was putting the finishing touches on the slides, my laptop suddenly froze. I tried everything I could think of—restarting the computer, checking the connections—but nothing worked. Panic started to set in as I realised I might lose all my work.

laptop-frozen-blue-screen|Laptop Frozen Blue Screen|A laptop showing the blue screen of death error message.

Desperate, I decided to call my tech-savvy friend, Mark. He talked me through a few troubleshooting steps over the phone. We tried accessing safe mode and running a system scan, but the problem persisted. Finally, he suggested a system restore to a point before the issue started. I was hesitant at first, as it meant potentially losing some recent files, but I felt I had no other choice.

Thankfully, the system restore worked! My computer was back to normal, and while I did lose a bit of work, it wasn’t irretrievable. I was incredibly relieved and grateful to Mark for his help. This experience taught me the importance of backing up my work regularly, a lesson I haven’t forgotten since!”

Analysis:

  • Introduction: The speaker sets the scene by mentioning a crucial presentation and a computer problem.
  • Body Paragraph 1: The problem is described in detail—the laptop freezing, attempts to fix it, and the speaker’s growing panic.
  • Body Paragraph 2: The solution is outlined—calling a friend, troubleshooting steps, and finally, the system restore.
  • Conclusion: The speaker summarizes the positive outcome, expresses relief, and highlights the lesson learned.

Tips for Success

  • Choose a relatable problem: Select a problem that isn’t overly complex or technical.
  • Focus on the solution: While describing the problem is essential, prioritize explaining your problem-solving process.
  • Use a range of vocabulary: Incorporate vocabulary related to problem-solving, such as “analyze,” “troubleshoot,” “overcome,” “solution,” etc.
  • Practice narrating: Practice speaking about your chosen problem and solution beforehand to improve fluency and coherence.

Remember, the “Describe a problem you have faced and how you solved it” question assesses your storytelling and problem-solving skills. By structuring your response effectively, using descriptive language, and drawing from personal experience, you can demonstrate your English language proficiency and achieve a high score in your IELTS Speaking test.

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